SHIPPING INFORMATION

We deliver products across Italy and internationally.
Your order can be shipped to an address of your choice (home, workplace, etc. – not a P.O. Box). Most items are typically shipped within 24 hours, while specific items may take approximately 72 hours. Estimated shipping times are clearly stated at the time of purchase. Standard shipping times are usually 2-3 business days.

SHIPPING COSTS

As per standard practice, shipping costs include express service, transportation fees, shipment tracking, and signature upon delivery to ensure the condition of the goods.

We offer free shipping on selected products, while other product categories may incur shipping charges. Once you place an order, you will be contacted and informed of the applicable shipping costs.

RETURNS

To return a product, you must send it to:

36 Venn St, London SW4 0AT

United Kingdom

You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on your location, the time required for an exchanged product to reach you may vary.

If you are returning more expensive items, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.